Shipping policy
last updated:01/01/2025
At Beit Al-Turath USA, we are committed to ensuring your orders are delivered quickly and securely. Please read our shipping policy carefully to understand the details of our shipping process.
Processing Time
Orders are processed within 1-3 business days after payment confirmation. Any orders placed on weekends or holidays will be processed on the next business day. Once your order has been processed, you will receive a confirmation email with shipping details.
Shipping Options and Costs
We offer standard shipping within the United States, with an estimated delivery time of 3-7 business days. Expedited shipping is also available for faster delivery, with costs calculated at checkout. For orders over $100, we are pleased to offer free shipping as a token of our appreciation for your support.
Tracking Your Order
Once your order is shipped, a tracking number will be provided via email. You can use this number to track the status of your shipment either on our website or through the carrier’s tracking page. Please ensure your contact information is accurate during checkout to receive updates promptly.
Shipping Delays
While we strive to deliver your orders on time, unexpected delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding in these situations, and we will do our best to keep you informed.
Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact us within 48 hours of delivery at info@beitalturathus.com. Include your order number and photos of the issue. We will work quickly to resolve the matter, either by providing a replacement or issuing a refund.
International Shipping
Currently, we only ship within the United States. We hope to expand our shipping options to international customers in the future, so stay tuned for updates.
Contact Us
For any questions or concerns about shipping, please don’t hesitate to reach out to us. You can contact us via email at info@beitalturathus.com . We’re here to help!
last updated: 01/01/2025
